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Charletta Washington, MHA

Sr. RCM Integrity & Value Based Care Advisor

Charletta Washington, MHA is a senior healthcare leader with more than 25 years of experience in hospital and private practice operations, public health, and strategic advisory services. Her work centers on revenue cycle integrity, operational improvement, and workforce development, with a consistent focus on practical solutions that strengthen healthcare organizations over the long term.


Ms. Washington has held leadership and advisory roles supporting healthcare systems, public health agencies, academic institutions, and community-based organizations. She previously served as program director for a federally funded public health informatics workforce initiative, overseeing a multimillion-dollar effort to strengthen public health infrastructure through education, workforce development, and technology integration. She also serves as faculty and a student success coach, teaching healthcare information technology and public health.


Her experience includes provider enrollment, revenue cycle optimization, operational redesign, and health information technology integration. She has also advised healthcare leaders in West Africa and the Caribbean on infrastructure planning and the development of new clinical service lines, including acute care and interventional cardiology. Ms. Washington holds a Master of Healthcare Administration and a Bachelor of Science in Health Care Management and remains active in national professional associations.

About our team

MRCS is comprised of experts with over 100 years of combined experience. We are dedicated to revolutionizing the revenue cycle by leveraging technology, workflow mapping, and revenue leakage prevention strategies to improve revenue integrity. Our team holds several certifications including CPC, CMOM, CMPE, CHSP, and CPPM.

Meet our team

MRCS is comprised of experts with over 100 years of combined experience. We are dedicated to revolutionizing the revenue cycle by leveraging technology, workflow mapping, and revenue leakage prevention strategies to improve revenue integrity. Our team holds several certifications including CPC, CMOM, CMPE, CHSP, and CPPM.

Kem Tolliver, BS, FACMPE, CPC, CMOM

President & CEO

Kem Tolliver, BS, FACMPE, CPC, CMOM

Elizabeth (Liz) Atkinson-Molina

Business Operations Manager

Elizabeth (Liz) Atkinson-Molina

Sydney White

Financial Operations Manager

Sydney White

Steve Long

Sr. Director of Practice Management Services

Steve Long

Denise Walsh, CPC, CHSP

Sr. RCM, Coding & Credentialing Director

Denise Walsh, CPC, CHSP

Charletta Washington, MHA

Sr. RCM Integrity & Value Based Care Advisor

Charletta Washington, MHA

Janelle Dennis M.D.

Physician Advisor

Janelle Dennis M.D.

Shawntea (Taya) Gordon, MBA, FACMPE

Principal RCM Advisor

Shawntea (Taya) Gordon, MBA, FACMPE

Tiera Buchanan, CPC, CPPM

Sr. Revenue Cycle and Coding Advisor

Tiera Buchanan, CPC, CPPM

Ashley Bazil

Sr. Dental Billing & Coding Advisor

Ashley Bazil

Sasha Chavez, MS

Community Health & Equity Program Specialist

Sasha Chavez, MS

Rosalind Harper, CRC-I, CPC, CDEO, CRC

Sr. Coding Compliance Instructor

Rosalind Harper, CRC-I, CPC, CDEO, CRC

Nick Fernandez, MBA

Director of Marketing & Communications

Nick Fernandez, MBA

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