.png)
Terms of Service
Medical Revenue Cycle Specialists LLC
Effective Date: May 18, 2026
These Terms of Service govern your use of the website, online accounts, courses, events, purchases, content, and related online services offered by Medical Revenue Cycle Specialists LLC, also referred to as MRCS.
By accessing the website, creating an account, registering for an event, purchasing a course, subscribing to communications, or using MRCS online services, you agree to these Terms of Service.
If you do not agree to these Terms, do not use the website or online services.
ABOUT MRCS
Medical Revenue Cycle Specialists LLC provides revenue cycle, practice management, consulting, training, educational, event, and related professional resources for healthcare organizations and professionals.
Medical Revenue Cycle Specialists LLC
1500 Pointer Ridge Place, Unit 1775
Bowie, Maryland 20716
Email: training@medrevenuecycle.com
Phone: 301-249-8500
USE OF THE WEBSITE
You may use the website for lawful purposes only.
You agree not to:
• Use the website for fraudulent, abusive, unlawful, or harmful activity
• Attempt to interfere with website security or functionality
• Attempt to access accounts, systems, materials, or data without authorization
• Submit false, misleading, or inaccurate information
• Upload or transmit viruses, malware, or harmful code
• Copy, scrape, reproduce, or misuse website content
• Use the website to submit protected health information or confidential patient information through public forms
• Violate any applicable law, regulation, or third-party right
MRCS may suspend or restrict access to the website, accounts, courses, events, or materials if we believe these Terms have been violated.
ACCOUNTS AND LOGIN ACCESS
Users may create accounts directly or may have accounts created when purchasing a course, registering for an event, or accessing MRCS online services.
You are responsible for:
• Providing accurate account information
• Keeping login credentials confidential
• Maintaining the security of your account
• Notifying MRCS if you suspect unauthorized access
• Ensuring your account is used only by the authorized user
You may not share, sell, transfer, or allow others to use your login credentials unless MRCS gives written permission.
MRCS may suspend or terminate accounts for misuse, nonpayment, credential sharing, unauthorized access, abusive conduct, suspected fraud, or violation of these Terms.
COURSES, EVENTS, PURCHASES, AND ACCESS
MRCS may offer or provide access to courses, webinars, events, recordings, downloads, training materials, certificates, continuing education resources, or related learning content.
Access to materials may vary depending on the course, event, provider, partner, or program.
Some materials may be available for a limited time.
Some access rules may be determined by a third-party provider, such as Practice Management Institute or another educational partner.
You are responsible for reviewing course, event, provider, registration, and access details before purchasing or registering.
MRCS reserves the right to modify, reschedule, replace, cancel, or discontinue courses, events, materials, access periods, speakers, instructors, or program details when necessary.
PAYMENTS
Payments made through the website may be processed by Wix Payments and/or its payment partners.
By making a purchase, you agree to provide accurate billing and payment information and authorize the applicable payment processor to charge the payment method you provide.
MRCS does not control all payment processing functions and is not responsible for errors, delays, security requirements, or processing issues caused by third-party payment providers.
REFUNDS
Refunds are handled case by case.
MRCS does not guarantee that any purchase, course, event registration, webinar, download, or digital product will be eligible for a refund.
Refund decisions may depend on factors such as:
• Course or event type
• Provider requirements
• Whether access has already been granted
• Whether materials have been downloaded or viewed
• Timing of the request
• Third-party partner terms
• Administrative or processing costs
• Circumstances surrounding the request
To request a refund, contact training@medrevenuecycle.com.
COURSE MATERIALS AND INTELLECTUAL PROPERTY
All website content, course materials, slides, recordings, downloads, templates, frameworks, graphics, logos, text, videos, and related materials are owned by MRCS, its partners, instructors, licensors, or content providers unless otherwise stated.
You may use purchased or provided materials only for your own authorized educational, professional, or internal business use.
You may not, without written permission:
• Share login credentials
• Copy or reproduce course materials
• Record live or on-demand sessions
• Resell materials
• Redistribute downloads
• Upload materials to another website or platform
• Use materials to create competing training or consulting products
• Share course access with unauthorized users
• Remove copyright, trademark, or ownership notices
• Publicly display or publish protected materials
Each user must have their own authorized access unless MRCS provides written approval for group, team, or organization-wide use.
EDUCATIONAL AND PROFESSIONAL DISCLAIMER
MRCS content, courses, webinars, events, newsletters, downloads, articles, and training materials are provided for general educational and informational purposes.
MRCS does not provide legal, medical, clinical, financial, payer-specific, coding-specific, billing-specific, compliance-specific, or regulatory advice through general website content or public educational materials.
Users are responsible for applying professional judgment and confirming requirements with applicable laws, regulations, payers, certification bodies, professional advisors, employers, and governing organizations.
MRCS content should not be used as a substitute for legal counsel, compliance counsel, payer guidance, medical judgment, official coding guidance, regulatory instruction, or organization-specific policy review.
NO GUARANTEES
MRCS does not guarantee:
• Exam passage
• Certification approval
• Continuing education approval unless expressly stated
• Employment outcomes
• Reimbursement results
• Revenue increases
• Payer contract outcomes
• Claims payment outcomes
• Compliance outcomes
• Audit outcomes
• Business performance improvements
• Specific financial, operational, or regulatory results
Results depend on many factors outside MRCS’s control, including user participation, payer rules, organizational practices, regulatory changes, market conditions, implementation decisions, and third-party requirements.
NO PHI THROUGH PUBLIC WEBSITE FORMS
The public MRCS website is not intended to collect protected health information, patient records, claims data, medical records, insurance information, diagnosis information, treatment information, or other patient-specific confidential information.
You agree not to submit PHI or patient-specific information through the website’s contact forms, newsletter forms, account fields, event forms, or general inquiry fields.
If you have a separate client relationship with MRCS that involves confidential healthcare information, that relationship may be governed by separate agreements, secure procedures, and applicable compliance obligations.
NEWSLETTER AND COMMUNICATIONS
If you subscribe to MRCS communications or opt in through a form, event registration, or course registration, MRCS may send newsletters, educational updates, event announcements, course information, and related communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting training@medrevenuecycle.com.
MRCS may still send transactional or service-related communications about accounts, purchases, registrations, access, policy updates, or other non-marketing matters.
THIRD-PARTY SERVICES AND PROVIDERS
The website and MRCS services may rely on third-party providers, including:
• Wix Studio
• Wix Payments
• Google Analytics 4
• Google Search Console
• Email marketing tools
• Educational partners
• Payment processors
• Event platforms
• Webinar tools
• Other service providers
MRCS is not responsible for the acts, omissions, terms, privacy practices, technical issues, outages, policies, fees, or processing decisions of third-party providers.
Use of third-party platforms may be subject to separate terms and privacy policies.
WEBSITE AVAILABILITY
MRCS makes reasonable efforts to maintain website availability, but we do not guarantee uninterrupted, error-free, secure, or continuous access.
The website or certain features may be unavailable due to maintenance, updates, outages, security issues, provider interruptions, technical errors, or circumstances outside MRCS’s control.
USER-SUBMITTED INFORMATION
If you submit information through the website, you represent that the information is accurate and that you have the right to submit it.
You agree not to submit unlawful, defamatory, abusive, misleading, confidential, proprietary, patient-specific, or unauthorized information.
MRCS may delete, restrict, or decline to respond to submissions that violate these Terms or create legal, privacy, compliance, or security concerns.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, MRCS, its owners, employees, contractors, advisors, instructors, partners, licensors, and service providers will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the website, courses, events, materials, accounts, purchases, or communications.
This includes damages related to lost profits, lost revenue, business interruption, data loss, account access issues, course access issues, third-party provider issues, implementation decisions, payer outcomes, compliance outcomes, or reliance on educational content.
To the fullest extent permitted by law, MRCS’s total liability for any claim related to the website, courses, events, purchases, or these Terms will not exceed the amount you paid to MRCS for the specific product, course, event, or service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
INDEMNIFICATION
You agree to indemnify and hold harmless MRCS, its owners, employees, contractors, advisors, instructors, partners, licensors, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your use of the website, your violation of these Terms, your misuse of course or event materials, your submission of inaccurate, unlawful, confidential, or unauthorized information, your unauthorized sharing of account access or materials, or your violation of any law, regulation, or third-party right.
CHANGES TO SERVICES OR TERMS
MRCS may update the website, courses, events, materials, pricing, access rules, refund practices, policies, and these Terms from time to time.
The updated Terms will be posted on this page with a revised effective date.
Your continued use of the website or MRCS online services after changes are posted means you accept the updated Terms.
TERMINATION
MRCS may suspend, restrict, or terminate access to accounts, courses, events, materials, or website features if you violate these Terms, share login credentials, misuse materials, fail to complete payment, dispute or reverse payment, engage in suspected fraud or abuse, or if continued access creates legal, compliance, privacy, security, or business concerns.
Termination does not waive any rights or remedies available to MRCS.
GOVERNING LAW AND VENUE
These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles.
Any dispute arising from or related to these Terms, the website, purchases, courses, events, or MRCS online services will be handled in the state or federal courts located in Maryland, unless otherwise required by applicable law.
CONTACT
For questions about these Terms, contact:
Medical Revenue Cycle Specialists LLC
1500 Pointer Ridge Place, Unit 1775
Bowie, Maryland 20716
Email: training@medrevenuecycle.com
Phone: 301-249-8500