Please join us in welcoming Sasha Chavez, MS , as MRCS’s Community Health & Equity Program Specialist! Currently a doctoral student in Kinesiology at the University of Maryland, Sasha brings strong experience in exercise physiology, community engagement, and qualitative research focused on health equity and access. Her work centers on understanding the social and environmental factors that shape health outcomes, with a particular focus on children’s activity, wellness, and co

🎉 Please join us in welcoming Janelle Dennis, M.D.  as MRCS’s new Physician Advisor! With more than a decade of experience delivering comprehensive primary care, Dr. Dennis brings deep clinical expertise across acute and chronic care, care coordination, preventive medicine, and patient-centered communication. Her background spans both in-person and telehealth settings, with a strong focus on interdisciplinary collaboration, quality-driven workflows, and effective use of EHRs

Please join us in welcoming Charletta Washington, MHA as MRCS’s new Senior Revenue Cycle Integrity Advisor. With more than 25 years of leadership across hospital operations, public health, and strategic advisory services, Charletta brings deep expertise in revenue cycle integrity, workforce development, and operational improvement. Her career reflects a commitment to practical, sustainable solutions that strengthen healthcare organizations and the professionals who power the

A strong front office is essential to patient satisfaction and a healthy revenue cycle. From the first phone call to final payment, medical office professionals influence every step of the patient journey. To support your team’s success, MRCS is pleased to share two live continuing education opportunities from our partner, Practice Management Institute (PMI). This February, PMI is offering expert-led training designed to strengthen communication, collections, and overall prac

Accurate medical coding is the backbone of a healthy revenue cycle. Even small misunderstandings in ICD-10-CM, CPT®, E/M, or HCPCS guidelines can lead to claim denials, compliance risks, and lost reimbursement. Building a strong foundation in coding principles is essential for anyone involved in outpatient billing and coding. MRCS is pleased to share an upcoming continuing education opportunity from our partner, Practice Management Institute (PMI)  — the Principles of Coding

Medical Revenue Cycle Specialists (MRCS) is proud to announce that our CEO, Kem Tolliver, has been appointed to the Board of Directors of the Cultural Academy for Excellence (CAFE). This appointment reflects Kem’s lifelong commitment to education, cultural empowerment, and service to the next generation. For Kem, this role carries deep personal significance. As a first-generation American born to parents who immigrated from Trinidad and Tobago, she understands firsthand the p

Join us on January 21, 2026 as MRCS President & CEO Kem Tolliver presents CMS Final Rule Roadmap: Operationalizing Key Updates in Your Practice  for the HealthCare Leaders Association (HCLA). This session will focus on what the CMS 2026 Final Rule changes mean in real practice — and how to apply them without disrupting operations, billing, or compliance. We’re proud to support education that helps healthcare leaders turn regulation into action. 👉 Hosted by HCLA | Live webina

Exciting News for Our Healthcare Community! MRCS is pleased to help spread the word about two upcoming Practice Management Institute  (PMI) training sessions designed to prepare medical office professionals for the 2026 updates. PMI continues to be a trusted leader in education for coders, billers, auditors, and compliance staff — and these programs offer timely insight for the year ahead. Live Online Training Sessions (Hosted by PMI) Medicare & Compliance Changes: 2026 📅 Ja

Reflecting on an Inspiring Day at the HCLA Virginia Fall Conference! On Monday, October 6th, healthcare leaders from across Virginia gathered in Williamsburg for the HealthCare Leaders Association of Virginia Fall Conference (HCLA VA), a morning filled with insight, collaboration, and forward-thinking strategy. Our very own Kem Tolliver, FACMPE, CPC, CMOM, led both the keynote and breakout sessions, inspiring attendees with “From Insight to Impact: Empowering Healthcare Leade

A big congratulations to Billy Green, MPA , Senior Healthcare Operations, and the Medical Group Management Association (MGMA) on their...

The MGMA 2025 Medical Practice Excellence: Leadership Conference is underway in Orlando, FL, bringing together innovators, changemakers,...

Medical Revenue Cycle Specialists (MRCS) was proud to participate in the American Association of Medical Assistants (AAMA) 2025...

We’re proud to share that our CEO, Kem Tolliver, FACMPE, CPC, CMOM , was recently featured on the Off the Chart: A Business of Medicine...

Medical Revenue Cycle Specialists (MRCS) is proud to announce a new partnership with ProCred, the preferred credentialing provider for...

What a great time in Minneapolis at the 2025 MGMA Private Practice Conference! Kem Tolliver, FACMPE, CPC, CMOM, was joined by colleagues...

The Revenue Cycle Management course has successfully wrapped up! A huge thank you to our incredible partners — Howard University,...

Please join us in welcoming Roxanne Leiba Lawrence, MPH, MSA to the Medical Revenue Cycle Specialists team as our Value Based Payment...

MRCS CEO Kem Tolliver recently joined Chanie Gluck on the Leaders in Medical Billing  podcast to share her journey from front desk to...

Revenue Cycle Management (RCM) is at the heart of healthcare operations, touching every stage from patient intake to final payment. To...