MRCS was proud to celebrate a meaningful moment beyond the revenue cycle stage as Kem Tolliver, BS, FACMPE, CPC, CMOM, President & CEO of MRCS, supported her daughter, Sasha, during the 2026 Nature and Health Symposium in Seattle, Washington. While Kem’s recent conference schedule has focused heavily on healthcare operations, revenue cycle performance, and practice leadership, this event brought a different but equally important perspective: the connection between health, env

MRCS was proud to participate in the Veradigm Customer Summit in Nashville, TN, where healthcare leaders came together to discuss technology, workflows, and practical strategies for improving practice performance. Our President & CEO, Kem Tolliver, BS, FACMPE, CPC, CMOM, presented a session titled: Future-Proofing Your Revenue Cycle: Strategies to Reduce Denials and Maximize Technology by Mapping Workflows to Best Practices The session focused on a challenge many healthcare o

MRCS was proud to be part of the MGMA 2026 Private Practice Conference in St. Louis, where private practice leaders came together to discuss the operational and revenue cycle challenges affecting practices today. Our President & CEO, Kem Tolliver, BS, FACMPE, CPC, CMOM, co-presented sessions focused on independent practice sustainability, denial prevention, KPI selection, cash flow, and stronger revenue cycle operations. Sessions Kem Contributed To Independent Practice Playbo

MRCS CEO Kem Tolliver continues to lead the Certified Medical Office Manager (CMOM®) cohort in partnership with University of Mary Washington and Mary Washington Healthcare, as the program approaches its final session on May 8. Delivered through the Practice Management Institute, this cohort has brought together a dedicated group of healthcare professionals focused on strengthening their knowledge across practice management, financial operations, compliance, and leadership. T

A strong front office is essential to patient satisfaction and a healthy revenue cycle. From the first phone call to final payment, medical office professionals influence every step of the patient journey. To support your team’s success, MRCS is pleased to share two live continuing education opportunities from our partner, Practice Management Institute (PMI). This February, PMI is offering expert-led training designed to strengthen communication, collections, and overall prac

Accurate medical coding is the backbone of a healthy revenue cycle. Even small misunderstandings in ICD-10-CM, CPT®, E/M, or HCPCS guidelines can lead to claim denials, compliance risks, and lost reimbursement. Building a strong foundation in coding principles is essential for anyone involved in outpatient billing and coding. MRCS is pleased to share an upcoming continuing education opportunity from our partner, Practice Management Institute (PMI) — the Principles of Coding

Join us on January 21, 2026 as MRCS President & CEO Kem Tolliver presents CMS Final Rule Roadmap: Operationalizing Key Updates in Your Practice for the HealthCare Leaders Association (HCLA). This session will focus on what the CMS 2026 Final Rule changes mean in real practice — and how to apply them without disrupting operations, billing, or compliance. We’re proud to support education that helps healthcare leaders turn regulation into action. 👉 Hosted by HCLA | Live webinar

Reflecting on an Inspiring Day at the HCLA Virginia Fall Conference! On Monday, October 6th, healthcare leaders from across Virginia gathered in Williamsburg for the HealthCare Leaders Association of Virginia Fall Conference (HCLA VA), a morning filled with insight, collaboration, and forward-thinking strategy. Our very own Kem Tolliver, FACMPE, CPC, CMOM, led both the keynote and breakout sessions, inspiring attendees with “From Insight to Impact: Empowering Healthcare Leade

Discover innovative strategies and connect with health care leaders at Virginia's premier conference, featuring expert keynotes and valuable networking opportunities. Join health care leaders from across Virginia October 5–7, at the DoubleTree Williamsburg for a dynamic conference filled with fresh ideas, valuable insights, and meaningful connections. Hear from industry experts, network with peers, and gain real-world strategies to move your organization forward. Register now

What a great time in Minneapolis at the 2025 MGMA Private Practice Conference! Kem Tolliver, FACMPE, CPC, CMOM, was joined by colleagues Shawntea Gordon, MBA, FACMPE, and Doral Jacobsen, MBA FACMPE for the impactful session: Expanding Your Practice – Ancillary Services, Coding Optimization, and Revenue Cycle Improvement. Together, they shared actionable strategies for expanding private practices in a compliant, efficient, and financially sound way—covering everything from anc

The Revenue Cycle Management course has successfully wrapped up! A huge thank you to our incredible partners — Howard University, University of the District of Columbia (UDC), PHIT4DC, and the Office of the National Coordinator for Health IT (Assistant Secretary for Technology Policy) — for your collaboration and support in making this program a success. Together, we’re building a stronger, more connected health IT workforce for D.C. and beyond!

Revenue Cycle Management (RCM) is at the heart of healthcare operations, touching every stage from patient intake to final payment. To improve organizational performance and financial outcomes, upskilling staff in this area is no longer optional—it’s essential. Medical Revenue Cycle Specialists President & CEO Kem Tolliver, FACMPE, CPC, CMOM, will co-lead Achieve Revenue Cycle Management Mastery, a live virtual training hosted by Practice Management Institute on Friday, June

The Capital Area Healthcare Alliance (CAHA) Business Advisory Council welcomed guest speaker Kem Tolliver, FACMPE, CPC, CMOM—a recognized leader in medical revenue cycle management. Her expertise brought clarity to the challenges—and opportunities—facing our healthcare system. Grateful to Employ Prince George's and the CAHA network for creating space for these important conversations.

MRCS successfully hosted its latest educational webinar, “Leveraging Resources for Healthcare Organizational Success – Maryland Edition,” drawing in healthcare professionals from across the state for an hour of actionable insights, local connections, and strategic guidance. The event was designed to address the distinct challenges faced by Maryland-based healthcare organizations, including patient care delivery, technology implementation, financial stability, and regulatory c

​ Kem Tolliver, CEO of Medical Revenue Cycle Specialists (MRCS), participated in MGMA's April 2024 Financial Conference held in San Diego, CA alongside Taya Gordon, Jill Arena, Doral Jacobsen, Anne Hirsch, MD, Jodi Gill, and Kim Wallin. Throughout the event, there were engaging discussions with conference attendees about improving financial performance. There were also moments of relaxation, beach exploration, and camaraderie. Notable highlights included presenting the sessio

We're thrilled to share the highlights from a recent and inspiring event held at the Johns Hopkins Bloomberg School of Public Health. Kem Tolliver took center stage in a seminar aimed at propelling Masters of Healthcare Administration students toward a promising career in healthcare leadership. Event Overview: Title: "Moving from Curiosity to Confidence - A Career in Healthcare Leadership" Date and Time: February 28, 2024, Noon Location: Hampton House, Johns Hopkins Bloomberg

MRCS (subcontractor for Zane Networks) had the privilege of participating in an event generously sponsored by District Healthcare Services. The collaborative efforts showcased the commitment and support of key stakeholders in the healthcare community. This dynamic partnership, with Zane Networks as the host and District Healthcare Services as the event sponsor, exemplifies a shared dedication to advancing healthcare solutions and fostering community well-being.

Thank you, Integrated Technology Group, for the opportunity to present at the 2nd Annual Medical Advisory Group Conference - February 2024!

We're proud to share a highlight from MGMA's 2023 Leaders Conference, where our CEO Kem Tolliver, FACMPE, CPC, CMOM led a Black Leaders in Healthcare group alongside Shawntea Gordon, MBA FACMPE CMOM and Otis Fagan, FACMPE!