.png)
Privacy Policy
Medical Revenue Cycle Specialists LLC
Effective Date: May 18, 2026
Medical Revenue Cycle Specialists LLC, also referred to as MRCS, respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, subscribe to communications, register for an event, create an account, purchase or access courses, or otherwise interact with MRCS online.
By using our website, you agree to the practices described in this Privacy Policy.
WHO WE ARE
Medical Revenue Cycle Specialists LLC is a healthcare revenue cycle, practice management, training, and consulting company based in Maryland.
Medical Revenue Cycle Specialists LLC
1500 Pointer Ridge Place, Unit 1775
Bowie, Maryland 20716
Email: training@medrevenuecycle.com
Phone: 301-249-8500
INFORMATION WE COLLECT
We collect information that you voluntarily provide to us, information related to purchases or account access, and certain technical information collected through our website platform and analytics tools.
Depending on how you interact with the website, we may collect:
• Full name
• Email address
• Phone number
• Company name
• Job title
• Billing address
• Event registration information
• Course registration or purchase information
• Messages submitted through contact forms
• Newsletter subscription preferences
• Account login or profile information
If you create an account, register for an event, purchase a course, or access course-related materials, we may collect and maintain information related to your account registration, purchases, course or event registrations, access to courses, recordings, downloads, or materials, communication preferences, and billing or transaction history.
Payment information is processed through Wix Payments and/or its payment partners. MRCS does not intend to store full credit card numbers or complete payment card details on its own systems.
NEWSLETTER AND MARKETING INFORMATION
If you subscribe to our newsletter, opt in through a contact form, or opt in during a specific event registration or signup process, we may use your name, email address, company, title, and related information to send newsletters, event updates, course announcements, educational content, and other MRCS communications.
You may opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us at training@medrevenuecycle.com.
TECHNICAL, ANALYTICS, AND USAGE INFORMATION
Our website may collect technical and usage information, including:
• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visits
• Referring pages or sources
• Website interactions
• General location information based on IP address
• Cookie or similar technology data
We use Wix Studio, Google Analytics 4, and Google Search Console to operate, monitor, maintain, and improve the website.
NO PHI THROUGH PUBLIC WEBSITE FORMS
The MRCS website is not intended to collect protected health information, patient records, claims data, medical information, or other confidential healthcare information through public website forms.
Please do not submit patient names, dates of birth, medical record numbers, claim numbers, insurance details, diagnosis information, treatment information, or any other patient-specific or protected health information through the website’s contact forms, newsletter forms, event forms, or general inquiry fields.
If MRCS works with clients under separate healthcare, compliance, consulting, billing, or business associate arrangements, those relationships are governed by separate agreements and procedures.
This public website is not intended to serve as a secure portal for transmitting PHI.
HOW WE USE INFORMATION
We may use information we collect to:
• Respond to inquiries
• Provide requested information about MRCS services
• Register users for events, webinars, courses, or programs
• Create and manage user accounts
• Process purchases and transactions
• Provide access to courses, downloads, recordings, or event materials
• Send newsletters and educational communications
• Send event, course, or account-related messages
• Provide customer support
• Maintain website security
• Improve website performance and user experience
• Analyze website traffic and engagement
• Comply with legal, accounting, regulatory, or contractual obligations
• Protect MRCS, our users, our website, and our business operations
EMAIL COMMUNICATIONS AND OPT-OUT
MRCS may send marketing emails only to users who have opted in through a newsletter form, contact form, event registration, course registration, or another specific signup process.
You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at training@medrevenuecycle.com.
Even if you opt out of marketing emails, we may still send non-marketing messages related to your account, purchases, registrations, transactions, course access, event participation, legal notices, or service-related matters.
COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies to support website functionality, account login, security, analytics, performance, and user experience.
Cookies may be placed by Wix Studio, Google Analytics 4, and other service providers that support the operation and measurement of the website.
You can adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain website features, including login, checkout, account access, and course-related functionality.
HOW WE SHARE INFORMATION
MRCS does not sell personal information.
We may share information with trusted service providers and partners that help us operate the website, process payments, manage communications, provide course or event access, analyze performance, or support business operations.
These may include:
• Wix Studio
• Wix Payments and payment partners
• Google Analytics 4
• Google Search Console
• Email marketing tools provided through Wix
• Course, event, webinar, or training providers
• Professional advisors such as legal, accounting, or compliance advisors
• Technology vendors and website service providers
We may also disclose information if required by law, subpoena, legal process, regulatory request, or when necessary to protect the rights, safety, property, or security of MRCS, our users, or others.
THIRD-PARTY PROVIDERS AND LINKS
Our website may include links to third-party websites, platforms, payment processors, course providers, event platforms, or partner organizations.
MRCS is not responsible for the privacy practices, content, or security of third-party websites or platforms.
We encourage you to review the privacy policies and terms of those third parties before submitting information or completing transactions.
Course materials, access periods, provider requirements, continuing education details, certificates, and related learning terms may vary by provider, including organizations such as Practice Management Institute or other course partners.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards to protect information collected through the website.
However, no website, online platform, payment system, email transmission, or storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your login credentials and for notifying us promptly if you believe your account has been accessed without authorization.
DATA RETENTION
We retain information for as long as reasonably necessary to provide services, manage accounts, process transactions, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
Retention periods may vary depending on the type of information, the reason it was collected, provider requirements, legal obligations, and operational needs.
YOUR CHOICES
Depending on your relationship with MRCS and applicable law, you may request to:
• Access certain personal information we maintain about you
• Correct inaccurate information
• Update your account or contact information
• Opt out of marketing emails
• Request deletion of certain information where legally permitted
• Ask questions about our privacy practices
To make a request, contact us at training@medrevenuecycle.com.
We may need to verify your identity before processing certain requests.
MARYLAND AND OTHER PRIVACY RIGHTS
MRCS is based in Maryland.
Depending on where you live and how you interact with us, you may have certain privacy rights under applicable state privacy laws.
MRCS does not sell personal information.
If our practices change in the future, we will update this Privacy Policy as required.
CHILDREN’S PRIVACY
The MRCS website, services, events, courses, and newsletters are intended for adults and professional users.
We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information to us, please contact us at training@medrevenuecycle.com.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised effective date.
Your continued use of the website after updates are posted means you accept the updated Privacy Policy.
CONTACT US
For questions about this Privacy Policy or MRCS privacy practices, contact:
Medical Revenue Cycle Specialists LLC
1500 Pointer Ridge Place, Unit 1775
Bowie, Maryland 20716
Email: training@medrevenuecycle.com
Phone: 301-249-8500