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MRCS Insights

Medical Revenue Cycle Specialists bring strategic insights and unique perspectives to transform your practice. Learn more through our articles, blog posts, podcasts, and book!

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Our Blog

View articles surrounding revenue cycle, telehealth, leadership, and more within the healthcare industry!

MRCS Recap: 2026 Nature and Health Symposium

MRCS was proud to celebrate a meaningful moment beyond the revenue cycle stage as Kem Tolliver, BS, FACMPE, CPC, CMOM, President & CEO of MRCS, supported her daughter, Sasha, during the 2026 Nature and Health Symposium in Seattle, Washington. While Kem’s recent conference schedule has focused heavily on healthcare operations, revenue cycle performance, and practice leadership, this event brought a different but equally important perspective: the connection between health, env

May 12

MRCS Recap: 2026 Veradigm Customer Summit in Nashville

MRCS was proud to participate in the Veradigm Customer Summit in Nashville, TN, where healthcare leaders came together to discuss technology, workflows, and practical strategies for improving practice performance. Our President & CEO, Kem Tolliver, BS, FACMPE, CPC, CMOM, presented a session titled: Future-Proofing Your Revenue Cycle: Strategies to Reduce Denials and Maximize Technology by Mapping Workflows to Best Practices The session focused on a challenge many healthcare o

May 12

MRCS Recap: MGMA 2026 Private Practice Conference in St. Louis

MRCS was proud to be part of the MGMA 2026 Private Practice Conference in St. Louis, where private practice leaders came together to discuss the operational and revenue cycle challenges affecting practices today. Our President & CEO, Kem Tolliver, BS, FACMPE, CPC, CMOM, co-presented sessions focused on independent practice sustainability, denial prevention, KPI selection, cash flow, and stronger revenue cycle operations. Sessions Kem Contributed To Independent Practice Playbo

May 12

MRCS CEO Kem Tolliver Leads CMOM® Cohort in Partnership with University of Mary Washington and Mary Washington Healthcare

MRCS CEO Kem Tolliver continues to lead the Certified Medical Office Manager (CMOM®) cohort in partnership with University of Mary Washington and Mary Washington Healthcare, as the program approaches its final session on May 8. Delivered through the Practice Management Institute, this cohort has brought together a dedicated group of healthcare professionals focused on strengthening their knowledge across practice management, financial operations, compliance, and leadership. T

May 7

HCLA Feature: CMS 2026 Final Rule: Turning Policy Changes into Operational Action

Kem Tolliver is President and CEO of Medical Revenue Cycle Specialists. She is a nationally recognized revenue cycle and practice management expert with more than 25 years of leadership experience across primary care, behavioral health, and multi-specialty organizations. Kem is an MGMA-published author, educator, and frequent speaker on medical practice operations, compliance, and financial strategy. The CMS 2026 Final Rule presents a familiar challenge for medical practice l

Apr 23

Featured in Physicians Practice: Why Your Revenue Cycle Needs a Strategic Work Plan — Not Just Fixes

Many healthcare organizations are still managing their revenue cycle by reacting to problems as they arise. A denial spikes. Payments slow down. A payer issue surfaces. Teams jump in to fix it. But without a structured plan, those same issues continue to repeat. In a recent feature with Physicians Practice , MRCS CEO Kem Tolliver, BS, FACMPE, CPC, CMOM highlights a critical shift organizations need to make — moving from reactive workflows to a strategic revenue cycle work pl

Mar 24

MRCS Welcome Sasha Chavez, MS as Community Health & Equity Program Specialist

Please join us in welcoming Sasha Chavez, MS , as MRCS’s Community Health & Equity Program Specialist! Currently a doctoral student in Kinesiology at the University of Maryland, Sasha brings strong experience in exercise physiology, community engagement, and qualitative research focused on health equity and access. Her work centers on understanding the social and environmental factors that shape health outcomes, with a particular focus on children’s activity, wellness, and co

Feb 10

Medical Practices Success Strategies for 2026

Feb 10

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Our Podcasts

Coming Soon

Make Healthcare Make $ense Podcast

Make Healthcare Make $ense™ is a dual-track healthcare podcast hosted by nationally recognized revenue cycle leaders, Kem Tolliver and Shawntea (Taya) Gordon.

Each episode breaks down one issue in healthcare along two sides:

Make Healthcare Make Dollars (Provider Track)
Practical, strategic insight for operators, administrators, executives, and practice leaders.

Make Healthcare Make Sense (Patient Track)

Plain-language guidance that empowers patients to better understand and navigate their care.

Subscribe for the release date!

Listen Now

RevDive Podcast

RevDive is a podcast co-hosted by Taya Moheiser, MBA, CMPE, CMOM & Kem Tolliver, CMPE, CPC, CMOM.

Key topics center around revenue cycle management, medical billing, and coding.

Co-hosts

Kem Tolliver

BS, FACMPE, CPC, CMOM

Taya Gordon, MBA, FACMPE, CMOM Technology Specialist

Taya Moheiser

MBA, CMPE, CMOM

Kem Tolliver and Taya Gordon's Books

Learn about Kem Tolliver and Taya Gordon's books, "Revenue Cycle Management: Don't Get Lost in the Financial Maze" and "Advanced Strategy for Medical Practice Leaders, Financial Management Edition."

Advanced Strategy for Medical Practice Leaders, Financial Management Edition

Click to learn more

Revenue Cycle Management: Don't Get Lost in the Financial Maze

Click to learn more

MRCS Events

Certified Medical Office Manager (CMOM)® Live Webinar Training
Thu, May 14
Live Webinar Training (Every Thursday)
Buy Tickets
Leading High-Performance Revenue Cycle Teams | 2026 MGMA Summit
Wed, Jun 03
Virtual Conference
RSVP
WS1: Strategic Revenue Cycle Workplan Design for High-Impact Payer Engagement
Sun, Sep 27
Henry B. González Convention Center
RSVP
2026 NORM Conference
Thu, Oct 01
Hyatt Regency New Orleans
RSVP
Build Your Annual Revenue Cycle Playbook
Wed, May 13
Des Plaines, IL
Details
Future-Proofing Your Revenue Cycle @ Veradigm Customer Summit (VCS) 2026
Wed, May 06
Nashville
Details
MGMA 2026 Private Practice Conference
Sun, May 03
St. Louis
Details
CMS 2026 Final Rule Roadmap: Operationalizing Key Updates in Your Practice
Wed, Apr 22
Webinar
Details
Work Smarter not Harder - Using AI and Automation to Improve Practice Operations and Revenue Cycle Performance
Tue, Mar 31
UM Capital Region Medical Center
Details
Certified Medical Office Manager (CMOM)® Live Webinar Training
Wed, Mar 11
Virtual Training
Details
2026 MGMA Financial Conference
Sun, Mar 01
Phoenix
Details
CMS 2026 Final Rule Roadmap: Operationalizing Key Updates in Your Practice
Wed, Jan 21
ZOOM
Details
Improve your RCM Reporting & Analytics Skills
Thu, Nov 20
Webinar
Details
Multiple Dates
Certified Medical Office Manager (CMOM)® Live Webinar Training
Wed, Nov 19
Live Webinar Training
Details
Multiple Dates
Certified Medical Office Manager (CMOM)® Live Webinar Training
Wed, Nov 19
Live Webinar Training
Details
MGMA Resource Group: Black Healthcare Leaders
Tue, Nov 18
Webinar
Details
Minimizing Hard Denials & Non-payments
Thu, Nov 13
Live Webinar
Details
Multiple Dates
Certified Medical Coder (CMC)® Live Webinar Training
Thu, Oct 30
Live Webinar Training
Details