Leading High-Performance Revenue Cycle Teams | 2026 MGMA Summit

With rising labor costs and burnout at an all-time high, leading revenue cycle teams requires both operational insight and people-first leadership. This session highlights staffing models, automation, and outsourcing options that enhance productivity while maintaining service quality. Attendees will explore proven techniques to improve morale, reduce turnover, and engage employees in performance improvement. The discussion will address how to align team KPIs with organizational strategy so that staff contributions directly support financial outcomes. Leaders will leave with actionable steps to build resilient, high-performing revenue cycle teams.

1. Analyze staffing models, automation options, and outsourcing arrangements to maximize productivity.

2. Differentiate leadership techniques that improve morale, reduce burnout, and retain top talent. 

3. Organize team performance metrics (KPIs) to align with organizational goals for better outcomes. *This was a Conference favorite at the 2026 Finance Conference