If you’ve been in any healthcare role for more than two years, you’ve seen quite a bit of change. And guess what, it’s not over. We are living and working in uncertain times. This climate requires each of us to step outside of our comfort zones to lead exactly where we stand. It’s not required of one to have a “title” to lead. What is required, however, is a willingness to trust your instincts, look for answers and rely on your team.
Lead where you stand. No matter what your position is, you can lead. A Phlebotomist can lead by providing patients with the necessary instructions and information to put their minds at ease prior to bloodwork. In instances when billers need to explain a claim during the insurance appeal process, they are leading the adjudication process for payment. There are times when coders must explain correct coding initiatives to provide compliance and reimbursement education to healthcare practitioners.
Yes, You Have What It Takes To Lead Your Practice And Your Profession
by Kem Tolliver, CMPE, CPC, CMOM
September 20th, 2022