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Content & Coaching

Authorship & Published Works

Speaking Engagements

SME Strategic Leadership

Our Content & Coaching Content

Our goal is to fix organizational challenges and educate those responsible for understanding, managing, and executing healthcare operational tasks. Although we have a varied library of educational programs, we also cultivate customized educational programs for our clients. We create content for healthcare blogs, magazines, and other print platforms. We tailor our programming, authorship, and training to be as customizable as possible!

Authorship & Published Works

Our CEO, Kem Tolliver, has authored numerous articles, blog postings, and even a book! Check out our insights page to learn more!

SME Strategic Leadership

Our team provides a high level of strategic leadership in the revenue cycle management space. Come to us for your quick questions, and we can set up an hour consultation with you!

Speaking Engagements

Our CEO regularly speaks at events around the country. Check out our Events page to learn more. 

Our Programs


  • CMS Final Rule Fee Schedule / E & M Updates    

  • Don’t Erase Your Tracks: Enhanced Clinical Documentation Improvement (CDI) in a Quality Payment Environment   

  • Fundamentals of Medical Record Documentation and Code Selection  

  • Medical Record Documentation & Billing Accuracy for Care Coordination & Preventative Services  

  • Hierarchical Condition Coding (HCC) *CME APPROVED  

  • Medical Record Documentation & Billing for Care Coordination and Preventive Medicine  

  • Military Healthy System Coding & Documentation  

  • Specialty-Specific CPT®, ICD-10-CM and HCPCS Code Updates 

Innovations in Strategic Leadership

  • Advocacy – Leveraging the Legislative Process to Advance the Private Practice Agenda   

  • Avoiding the Pitfalls of Insurance Credentialing  

  • EMR Optimization: Levering your asset to improve workflows and RCM   

  • Mapping RCM Workflows to Technology Innovations   

  • Optimizing Value-Based Reimbursement for the Medical Practice  

  • Payer Contracting: What’s in it for you?   

  • Peeking Behind the Curtain for Evolving Practice Workflows and Compliance for COVID-19   

  • Plugging the Holes: Strategies for Improving Patient Access, Patient Engagement, and Value-Based Reimbursement   

  • Revenue Integrity Innovation: Optimizing Technology, Education & Quality Payment Programs  

  • Strengthening the Armor of Medical Office Managers   

  • Reimbursement on the Horizon: A Look at the CMS Final Rule & Its Impact on the Healthcare Landscape  

  • Top 4 Causes & Solutions to Avoid Practice Leader Burn-out  

  • Top 5 Mistakes & Solutions in Private Practice   

  • What to Expect When Going Into Private Practice 

Revenue Cycle Management

  • Best Practices for Private Practices: Revenue Optimization  

  • Cracking the code to a Healthy Bottom Line  

  • Denial Prevention: Getting It Right the First Time   

  • EMR Optimization: Levering your asset to improve workflows and RCM   

  • Insurance Eligibility & Patient Access Innovation in a Virtual Practice Environment   

  • Medical Practice Toolkit for MIPS Success  

  • Modernizing Denial Management   

  • Patient Access: Moving from Fundamentals to Optimization  

  • Strategies for Internally Evaluating and Assessing Your Revenue Cycle Model   

  • Strategies for Success in Billing and Collections   

  • Taming and Innovating Your Revenue Cycle Model

Risk Management

  • Annual HIPAA Privacy & Security Training for the Covered Entity   

  • Assessing and Constructing the Private Practice Privacy & Security Official’s Job Description   

  • Compliance Solutions During COVID-19   

  • COVID-19: Breaking Down New Regulations and Reimbursement 

  • HR Challenges & Strategies Facing Private Practices   

  • Key Components of a Medical Practice Compliance Program  

  • Patient Satisfaction: Customer Service Excellence  

  • Risk Management and Compliance for Increasing Regulations

What Our Clients Say

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"Always know I'm getting the best and reliable information with Kem!"
"Probably the most effective and valuable session yet!"
"These two women do an amazing job and are professional and personable. This is my 3rd time joining one of their informative meetings. Two true assets to MGMA!"
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