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Kem Tolliver, FACMPE, CPC, CMOM, Founder & CEO of Medical Revenue Cycle Specialists, has been featured in Oncology Practice Management with her insightful article on "Revenue Cycle Workforce: Recruiting and Cultivating Your Team." In the article, Kem addresses the pressing issue of employee recruitment and retention that has affected industries across the board. Recognizing the crucial role of a strong revenue cycle management (RCM) team, Kem dives into the key considerations and strategies for building an ideal RCM team. Read the full article here: https://www.oncpracticemanagement.com/issues/2023/may-2023-vol-13-no-5/3205:revenue-cycle-workforce-recruiting-and-cultivating-your-team Below is a full list of the article's highlights: Every industry faces employee recruitment and retention challenges. Building the best revenue cycle management (RCM) team is crucial for healthcare organizations. Recruiters play a vital role in forming a solid RCM team. Considerations during the screening process: in-office or remote positions, secure home office capabilities, experience with optimizing electronic medical records, knowledge of practice management software efficiencies, clearinghouse optimization skills, experience with payer portals, familiarity with medical specialty and reimbursement guidelines. Understanding candidates' motivations and expectations, especially in light of the COVID-19 pandemic. RCM team members include billing staff, front desk workers, prior authorization specialists, and medical coders. Effective communication skills are critical for RCM team success. Identifying threats and vulnerabilities to the revenue cycle and mapping required skills. Characteristics of high-performing RCM teams: the "squeaky wheel," compliance guru, and detective. Recognizing and appreciating team members' efforts for increased employee satisfaction. Remember, building a successful RCM team takes time and a well-crafted recruitment process. By considering these insights and lessons, organizations can cultivate a strong and sustainable RCM team. Read the full article here: https://www.oncpracticemanagement.com/issues/2023/may-2023-vol-13-no-5/3205:revenue-cycle-workforce-recruiting-and-cultivating-your-team

We are excited to announce that Kem Tolliver, BS, CMPE, CPC, CMOM, the esteemed Founder & CEO of Medical Revenue Cycle Specialists, has been appointed to the prestigious PHIT4DC Advisory Board. Kem Tolliver brings over two decades of transformative leadership to the healthcare industry. She holds Bachelor of Science degrees in Healthcare Administration and Organizational Management and has established herself as a highly respected expert in the field. With certifications including Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC), and Certified Medical Office Manager (CMOM), Kem possesses a wealth of knowledge and expertise. Notably, Kem Tolliver serves as the President of the Hyattsville/Prince George's County Chapter of the American Academy of Professional Coders (AAPC). Her dedication to advancing the profession and providing exceptional guidance is evident in her co-authorship of the book "Revenue Cycle Management: Don't Get Lost in the Financial Maze." She is also renowned for developing and delivering continuing education and CME-accredited programs for physicians, staff, and practice leaders. Additionally, Kem Tolliver is the co-founder of the Prince George's County Practice Manager's Association, and she serves as a subject matter expert for medical malpractice insurers, medical societies, and health IT software companies. Her appointment to the PHIT4DC Advisory Board further solidifies Kem's remarkable contributions to the healthcare industry and her commitment to driving positive change. We are confident that her expertise, strategic insights, and dedication will significantly benefit PHIT4DC's mission of advancing healthcare technology and improving patient outcomes. Please join us in congratulating Kem Tolliver on this remarkable achievement. Her appointment to the PHIT4DC Advisory Board is a testament to her exceptional leadership and unwavering commitment to enhancing the healthcare landscape.

BOWIE, MARYLAND – May 8, 2023 – Medical Revenue Cycle Specialists is proud to announce that its CEO and President, Kem Tolliver, has earned the prestigious FACMPE designation. This recognition highlights Tolliver's exceptional skills and abilities, which contribute to advancing medical practice leadership and the healthcare industry. Tolliver's achievement demonstrates her expertise in identifying key improvement areas for the sustainability and success of organizations in the healthcare industry. As a thought leader, she can innovatively think, manage change, and problem-solve to tackle the greatest challenges that healthcare organizations face. The FACMPE designation is a testament to Tolliver's dedication to advancing healthcare leadership and improving healthcare organizations. Tolliver's accomplishment is an honor for her personally and for Medical Revenue Cycle Specialists as a whole. Tolliver's commitment to excellence and leadership in the healthcare industry will continue to drive Medical Revenue Cycle Specialists forward as a trusted partner for healthcare organizations seeking to enhance their operations and improve patient outcomes. About Medical Revenue Cycle Specialists Medical Revenue Cycle Specialists (MRCS) is a leading revenue cycle management and practice management services provider. We help medical practices improve their revenue cycle performance by streamlining processes, optimizing technology, and providing expert guidance. We also offer various practice management services, including credentialing, coding, and billing. MRCS is headquartered in Bowie, Maryland, with employees throughout the United States. We are committed to providing our clients with the highest quality services and solutions.

About Us Medical Revenue Cycle Specialists bring strategic insights and unique perspectives to transform your practice. Our team identifies, analyzes, and optimizes each person, process, and technology in your revenue cycle. Awards FWMC, Nexus Health Community Award MD Governor's Volunteer Service Citation MD MGMA Oustanding Service Award MGMA Superior Performance Certificate Heart to Hand Public Leadership Award Our Capabilities Effective human capital management is at the cornerstone of every health service organization. We infuse strategic tactics to help your practice remain independent, compliant, and profitable. MRCS serves both public and private entities to solve complex problems in the following areas: practice management, revenue cycle management, credentialing services, coding, risk management, as well as EMR implementation. ​ We support our clients by staying one step ahead of their needs and delivering high-quality, timely results. ​Learn More About How We Transform Practices . Our Team MRCS is comprised of experts with over 100 years of combined experience. We are dedicated to revolutionizing the revenue cycle by leveraging technology, workflow mapping, and revenue leakage prevention strategies to improve revenue integrity. Our team holds several certifications including CPC, CMOM, CMPE, CHSP, and CPPM. Kem Tolliver, FACMPE, CPC, CMOM President & CEO Read More Denise Walsh, CPC, CHSP Sr. Coding Compliance Advisor Read More Nick Seidel Project Manager Read More Tiera Buchanan, CPC, CPPM Sr. Coding and Compliance Consultant Read More Sydney White Project Manager Read More Steve Long Sr. Project Manager Read More Nick Fernandez, MBA Marketing Consultant Read More Jacob Allsup Communications Manager Read More Natalie Henry Program Specialist Read More Viijay Patel Sr. Credentialing Advisor Read More ​Want To Join Our Team? View Our LinkedIn Jobs Page . Strategic Partners Medical Revenue Cycle Specialists LLC is thankful for our various strategic partners who continuously support our mission. Newsroom View the latest updates for Medical Revenue Cycle Specialists, where you can stay up-to-date with the latest company news and exciting updates about our talented team members and their remarkable achievements. MRCS' Founder & CEO, Kem Tolliver, Appointed to PHIT4DC Advisory Board Kem Tolliver, FACMPE, CPC, CMOM Earns Prestigious FACMPE Designation MRCS Strategically Chosen for MDH’s Local Health Department Billing Manual Management Kem Tolliver – President, Medical Revenue Cycle Specialists, LLC Featured on Leaders Voice USA

We keep our eyes on the future and our finger on the pulse . Medical Revenue Cycle Specialists bring strategic insights and unique perspectives to transform your healthcare organization. Our team identifies, analyzes, and optimizes each person, process, and technology to maximize your revenue cycle. Learn More What MRCS Provides Effective human capital management is at the cornerstone of every health service organization. We infuse strategic tactics to help your healthcare organization remain independent, compliant, and profitable . MRCS serves public and private entities to solve complex reimbursement, regulatory, and workflow challenges in the following areas: Revenue Cycle Revenue Cycle & Practice Assessments Outsourced Billing & Collections Revenue Strategies Learn More Payer Contract Services Credentialing Audit Credentialing & Payer Enrollment Contract & Fee Schedule Analysis Payer Negotiations Learn More Technology Optimization Technology Integration Technology Mapping & Optimization Learn More Practice Management New Practice Start-Up Mergers & Acquisitions Healthcare Leader Support Learn More Coding & Risk Management Coding & Documentation Audits Regulatory Compliance Leadership Learn More Content & Coaching Authorship & Published Works Speaking Engagements SME Strategic Leadership Learn More ​Transform Your Revenue Cycle and Organizational Operations . Team of Experts Medical Revenue Cycle Specialists (MRCS) is an award-winning company located in Baltimore, MD, specializing in revenue cycle and practice management . With over 100 years of combined experience, we bring strategic insights and unique perspectives to transform your practice. Our team will identify, analyze, and optimize each touch point, person, process, and technology in the revenue cycle. We are here to support your current needs and prepare you for what's to come. View More ​Stay on Top With Expert Insights , Industry Events , and Media . Events Schedule Articles & Blog Podcast Book

< Back Sydney White Project Manager Sydney White is a recent graduate from Johns Hopkins University who received her B.A. in Psychology, as well as studying Spanish and Medicine. Sydney plans to obtain her Ph.D. in Clinical Psychology in hopes of pursuing a career as a researcher, psychologist, and professor. Sydney has over 5 years of experience in medical psychology research, as well as working as the Digital Media and Marketing Manager for the mental health podcast “Solace and the City”. In her free time, Sydney enjoys going for waterfront runs, spending time outside, improving her meditation practice, and exploring the best coffee shops in Baltimore.