Medical Front Office Skills Certificate Program

Setting high-performance standards in the front office will lead to more informed and satisfied patients, smoother workflow and a healthier revenue cycle. This program provides detailed information on the tasks and responsibilities of the medical front office. Includes sample policies and forms for better front desk management.

This comprehensive course covers patient satisfaction, medical ethics and etiquette, communication techniques, the medical record, and patient data collection, and privacy/security compliance. A two-hour post-assessment is included. A passing score is required to receive a Certificate of Competency.

CEUs
3

Length
167 min

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If you experience any issues or delays, please email learning@medrevenuecycle.com

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