MRCS was proud to be part of the MGMA 2026 Private Practice Conference in St. Louis, where private practice leaders came together to discuss the operational and revenue cycle challenges affecting practices today. Our President & CEO, Kem Tolliver, BS, FACMPE, CPC, CMOM, co-presented sessions focused on independent practice sustainability, denial prevention, KPI selection, cash flow, and stronger revenue cycle operations. Sessions Kem Contributed To Independent Practice Playbo

MRCS CEO Kem Tolliver continues to lead the Certified Medical Office Manager (CMOM®) cohort in partnership with University of Mary Washington and Mary Washington Healthcare, as the program approaches its final session on May 8. Delivered through the Practice Management Institute, this cohort has brought together a dedicated group of healthcare professionals focused on strengthening their knowledge across practice management, financial operations, compliance, and leadership. T

Kem Tolliver is President and CEO of Medical Revenue Cycle Specialists. She is a nationally recognized revenue cycle and practice management expert with more than 25 years of leadership experience across primary care, behavioral health, and multi-specialty organizations. Kem is an MGMA-published author, educator, and frequent speaker on medical practice operations, compliance, and financial strategy. The CMS 2026 Final Rule presents a familiar challenge for medical practice l

Many healthcare organizations are still managing their revenue cycle by reacting to problems as they arise. A denial spikes. Payments slow down. A payer issue surfaces. Teams jump in to fix it. But without a structured plan, those same issues continue to repeat. In a recent feature with Physicians Practice, MRCS CEO Kem Tolliver, BS, FACMPE, CPC, CMOM highlights a critical shift organizations need to make — moving from reactive workflows to a strategic revenue cycle work plan

Medical Revenue Cycle Specialists (MRCS) is proud to announce that our CEO, Kem Tolliver, has been appointed to the Board of Directors of the Cultural Academy for Excellence (CAFE). This appointment reflects Kem’s lifelong commitment to education, cultural empowerment, and service to the next generation. For Kem, this role carries deep personal significance. As a first-generation American born to parents who immigrated from Trinidad and Tobago, she understands firsthand the p

Join us on January 21, 2026 as MRCS President & CEO Kem Tolliver presents CMS Final Rule Roadmap: Operationalizing Key Updates in Your Practice for the HealthCare Leaders Association (HCLA). This session will focus on what the CMS 2026 Final Rule changes mean in real practice — and how to apply them without disrupting operations, billing, or compliance. We’re proud to support education that helps healthcare leaders turn regulation into action. 👉 Hosted by HCLA | Live webinar

Reflecting on an Inspiring Day at the HCLA Virginia Fall Conference! On Monday, October 6th, healthcare leaders from across Virginia gathered in Williamsburg for the HealthCare Leaders Association of Virginia Fall Conference (HCLA VA), a morning filled with insight, collaboration, and forward-thinking strategy. Our very own Kem Tolliver, FACMPE, CPC, CMOM, led both the keynote and breakout sessions, inspiring attendees with “From Insight to Impact: Empowering Healthcare Leade

The MGMA 2025 Medical Practice Excellence: Leadership Conference is underway in Orlando, FL, bringing together innovators, changemakers, and leaders in medical practice management. This year, we’re proud to recognize the Black Healthcare Leaders Resource Group, which continues to create meaningful spaces for impactful conversations, authentic connection, and collaboration across the healthcare industry. The group’s work helps elevate diverse voices, foster inclusive leadershi

Medical Revenue Cycle Specialists (MRCS) was proud to participate in the American Association of Medical Assistants (AAMA) 2025 Conference in Arlington, VA, this past week! Session Highlight: Value-Based Payment Models Our President & CEO, Kem Tolliver, FACMPE, CPC, CMOM, led an engaging session on the industry-wide shift from fee-for-service to value-based care. She shared practical insights on: How value-based models are reshaping staffing and workflow. The critical role of

We’re proud to share that our CEO, Kem Tolliver, FACMPE, CPC, CMOM, was recently featured on the Off the Chart: A Business of Medicine Podcast by Physicians Practice and also highlighted in Medical Economics. In this conversation, Kem shares leadership lessons that every strong practice can benefit from — and she’ll expand on these insights during her keynote at the HCLA Virginia 2025 Fall Conference (Oct. 5–7, Williamsburg, VA). 🎙 Listen to the podcast: https://podcasts.app

What a great time in Minneapolis at the 2025 MGMA Private Practice Conference! Kem Tolliver, FACMPE, CPC, CMOM, was joined by colleagues Shawntea Gordon, MBA, FACMPE, and Doral Jacobsen, MBA FACMPE for the impactful session: Expanding Your Practice – Ancillary Services, Coding Optimization, and Revenue Cycle Improvement. Together, they shared actionable strategies for expanding private practices in a compliant, efficient, and financially sound way—covering everything from anc

The Revenue Cycle Management course has successfully wrapped up! A huge thank you to our incredible partners — Howard University, University of the District of Columbia (UDC), PHIT4DC, and the Office of the National Coordinator for Health IT (Assistant Secretary for Technology Policy) — for your collaboration and support in making this program a success. Together, we’re building a stronger, more connected health IT workforce for D.C. and beyond!

MRCS CEO Kem Tolliver recently joined Chanie Gluck on the Leaders in Medical Billing podcast to share her journey from front desk to founder — and what it takes to lead in today’s revenue cycle management (RCM) landscape. In this episode, Kem walks through her unique 4-quadrant RCM model, offering practical insights on how practices can improve operations across intake, billing, reporting, and patient communication. She also explains how billing companies can evolve from serv

Revenue Cycle Management (RCM) is at the heart of healthcare operations, touching every stage from patient intake to final payment. To improve organizational performance and financial outcomes, upskilling staff in this area is no longer optional—it’s essential. Medical Revenue Cycle Specialists President & CEO Kem Tolliver, FACMPE, CPC, CMOM, will co-lead Achieve Revenue Cycle Management Mastery, a live virtual training hosted by Practice Management Institute on Friday, June

The Capital Area Healthcare Alliance (CAHA) Business Advisory Council welcomed guest speaker Kem Tolliver, FACMPE, CPC, CMOM—a recognized leader in medical revenue cycle management. Her expertise brought clarity to the challenges—and opportunities—facing our healthcare system. Grateful to Employ Prince George's and the CAHA network for creating space for these important conversations.

MRCS successfully hosted its latest educational webinar, “Leveraging Resources for Healthcare Organizational Success – Maryland Edition,” drawing in healthcare professionals from across the state for an hour of actionable insights, local connections, and strategic guidance. The event was designed to address the distinct challenges faced by Maryland-based healthcare organizations, including patient care delivery, technology implementation, financial stability, and regulatory c

[BOWIE, Maryland - February 2, 2025] Medical Revenue Cycle Specialists (MRCS) is excited to announce its second collaboration with Howard University and the University of the District of Columbia (UDC) to offer a free Revenue Cycle Management 101 course. This initiative, funded by the Office of the National Coordinator for Health Information Technology (ONC), is part of the PHIT4DC Workforce Development Program, aiming to strengthen healthcare education and workforce readines

Medical Revenue Cycle Specialists (MRCS), a trusted leader in healthcare revenue cycle management and practice optimization, is proud to announce the launch of its Learning Center, designed to provide Maryland healthcare professionals with cutting-edge training and certifications to meet the demands of an evolving industry. Partnering with Practice Management Institute® (PMI), a nationally recognized leader in healthcare education, MRCS aims to equip Maryland’s healthcare wor

[BOWIE, Maryland – June 26, 2024] Medical Revenue Cycle Specialists (MRCS) is excited to announce a new partnership with Saint Thomas East End Medical Center Corporation (STEEMCC). This collaboration is a significant step forward in our efforts to improve healthcare services and financial efficiency in the US Virgin Islands. For STEEMCC, this partnership means taking important steps to improve financial stability and operational efficiency. By working with MRCS, STEEMCC aims

[BOWIE, Maryland - June 6, 2024] Medical Revenue Cycle Specialists (MRCS) is excited to announce a new collaboration with Howard University and the University of the District of Columbia (UDC) to offer an innovative, free course on Revenue Cycle Management (RCM) for the Fall 2024 semester, funded by the ONC. This partnership is part of the PHIT4DC initiative, designed to enhance healthcare education and professional development in the Washington, D.C., Maryland, and Virginia