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Overview Blog Podcast Books Our Podcast RevDive is a Slice of Healthcare podcast co-hosted by Taya Moheiser, MBA, CMPE, CMOM & Kem Tolliver, CMPE, CPC, CMOM. New episodes every other Tuesday. Key topics center around revenue cycle management, medical billing, and coding. Follow RevDive ​Transform Your Practice. Contact Us Today.

< Back Nick Fernandez, MBA Marketing Consultant Nick Fernandez is an MBA student at American University concentrating in Data Analytics and Marketing. In addition to being a full-time marketing manager at an AdTech firm, he runs a marketing agency, Upsway Marketing LLC , to provide startups and small businesses with quick, affordable marketing solutions. In his free time, he enjoys restoring his classic car, researching the automotive industry, making candles, and gardening. Areas of Expertise: Website Design & Development Search Engine Optimization Graphic Design Social Media Management

< Back Sydney White Project Manager Sydney White is a recent graduate from Johns Hopkins University who received her B.A. in Psychology, as well as studying Spanish and Medicine. Sydney plans to obtain her Ph.D. in Clinical Psychology in hopes of pursuing a career as a researcher, psychologist, and professor. Sydney has over 5 years of experience in medical psychology research, as well as working as the Digital Media and Marketing Manager for the mental health podcast “Solace and the City”. In her free time, Sydney enjoys going for waterfront runs, spending time outside, improving her meditation practice, and exploring the best coffee shops in Baltimore.

Revenue Cycle Practice Management Payer Contract Services Coding & Risk Management Technology Optimization Content & Coaching Content & Coaching Authorship & Published Works Speaking Engagements SME Strategic Leadership Our Content & Coaching Content Our goal is to fix organizational challenges and educate those responsible for understanding, managing, and executing healthcare operational tasks. Although we have a varied library of educational programs, we also cultivate customized educational programs for our clients. We create content for healthcare blogs, magazines, and other print platforms. We tailor our programming, authorship, and training to be as customizable as possible! Authorship & Published Works Our CEO, Kem Tolliver, has authored numerous articles, blog postings, and even a book! Check out our insights page to learn more! SME Strategic Leadership Our team provides a high level of strategic leadership in the revenue cycle management space. Come to us for your quick questions, and we can set up an hour consultation with you! Speaking Engagements Our CEO regularly speaks at events around the country. Check out our Events page to learn more. “An educated workforce is a successful one.” - Kem Tolliver - Our Programs Coding CMS Final Rule Fee Schedule / E & M Updates Don’t Erase Your Tracks: Enhanced Clinical Documentation Improvement (CDI) in a Quality Payment Environment Fundamentals of Medical Record Documentation and Code Selection Medical Record Documentation & Billing Accuracy for Care Coordination & Preventative Services Hierarchical Condition Coding (HCC) *CME APPROVED Medical Record Documentation & Billing for Care Coordination and Preventive Medicine Military Healthy System Coding & Documentation Specialty-Specific CPT®, ICD-10-CM and HCPCS Code Updates Innovations in Strategic Leadership Advocacy – Leveraging the Legislative Process to Advance the Private Practice Agenda Avoiding the Pitfalls of Insurance Credentialing EMR Optimization: Levering your asset to improve workflows and RCM Mapping RCM Workflows to Technology Innovations Optimizing Value-Based Reimbursement for the Medical Practice Payer Contracting: What’s in it for you? Peeking Behind the Curtain for Evolving Practice Workflows and Compliance for COVID-19 Plugging the Holes: Strategies for Improving Patient Access, Patient Engagement, and Value-Based Reimbursement Revenue Integrity Innovation: Optimizing Technology, Education & Quality Payment Programs Strengthening the Armor of Medical Office Managers Reimbursement on the Horizon: A Look at the CMS Final Rule & Its Impact on the Healthcare Landscape Top 4 Causes & Solutions to Avoid Practice Leader Burn-out Top 5 Mistakes & Solutions in Private Practice What to Expect When Going Into Private Practice Revenue Cycle Management Best Practices for Private Practices: Revenue Optimization Cracking the code to a Healthy Bottom Line Denial Prevention: Getting It Right the First Time EMR Optimization: Levering your asset to improve workflows and RCM Insurance Eligibility & Patient Access Innovation in a Virtual Practice Environment Medical Practice Toolkit for MIPS Success Modernizing Denial Management Patient Access: Moving from Fundamentals to Optimization Strategies for Internally Evaluating and Assessing Your Revenue Cycle Model Strategies for Success in Billing and Collections Taming and Innovating Your Revenue Cycle Model Risk Management Annual HIPAA Privacy & Security Training for the Covered Entity Assessing and Constructing the Private Practice Privacy & Security Official’s Job Description Compliance Solutions During COVID-19 COVID-19: Breaking Down New Regulations and Reimbursement HR Challenges & Strategies Facing Private Practices Key Components of a Medical Practice Compliance Program Patient Satisfaction: Customer Service Excellence Risk Management and Compliance for Increasing Regulations ​Contact MRCS About Our Content and Coaching. What Our Clients Say MGMA MPEC "Always know I'm getting the best and reliable information with Kem!" "Probably the most effective and valuable session yet!" "These two women do an amazing job and are professional and personable. This is my 3rd time joining one of their informative meetings. Two true assets to MGMA!"

Let's Connect Contact MRCS Get in touch about our offered services, insights, upcoming events, and more. We look forward to hearing from you! Address 1500 Pointer Ridge Place, Unit 1775 Bowie, Maryland 20716 Phone 301-249-8500 Email admin@medrevenuecycle.com Full Name Organization Email Phone Inquiry General Practice Management Services Revenue Cycle Management Payer Contract Services Coding & Risk Management Technology Optimization Content & Coaching Insights Events Other Message Send Thanks for submitting!

< Back Natalie Henry Program Specialist

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Events Learn about where Kem Tolliver and other MRCS team members are presenting or attending throughout the year! MGMA Focus | Financial Conference 2024 Thu, Apr 25 San Diego Apr 25, 2024, 12:30 PM – Apr 26, 2024, 3:30 PM San Diego, 1 Park Blvd, San Diego, CA 92101, USA Apr 25, 2024, 12:30 PM – Apr 26, 2024, 3:30 PM San Diego, 1 Park Blvd, San Diego, CA 92101, USA Kem Tolliver, FACMPE, CPC, CMOM will be co-presenting two sessions with Taya Gordon, MBA, FACMPE, CMOM at the upcoming 2024 MGMA Focus Financial Conference. RSVP Monthly Office Hour Q & A With Medical Revenue Cycle Specialists Wed, May 01 Teams Meeting May 01, 2024, 12:00 PM – 1:00 PM Teams Meeting May 01, 2024, 12:00 PM – 1:00 PM Teams Meeting The Maryland Health Department will facilitate Local Health Departments (LHDs) ability to ask questions and receive answers to billing and related information. MRCS Presenting at Hendrick Health Fri, May 10 Abilene May 10, 2024, 9:00 AM – 4:00 PM Abilene, 1900 Pine St, Abilene, TX 79601, USA May 10, 2024, 9:00 AM – 4:00 PM Abilene, 1900 Pine St, Abilene, TX 79601, USA On May 10th, Kem Tolliver from MRCS will present two sessions to the staff at Hendrick Health in Abilene, Texas. Learn more Local Health Department Billing Manual Training Tue, Sep 17 Teams Meeting Sep 17, 2024, 1:00 PM – 3:00 PM Teams Meeting Sep 17, 2024, 1:00 PM – 3:00 PM Teams Meeting The Maryland Department of Health will facilitate training programs for Local Health Departments (LHDs) that will be conducted by Medical Revenue Cycle Specialists (MRCS). Test Thu, Apr 10 Maryland, USA Apr 10, 2025, 7:00 PM – 11:00 PM Maryland, USA Apr 10, 2025, 7:00 PM – 11:00 PM Maryland, USA Test Buy Tickets Event Calendar April 2024 Today Sun Mon Tue Wed Thu Fri Sat 31 1 2 3 1:00 PM Certified Medical Office Manager (CMOM) ® - Live Webinar Training +1 more 4 5 6 7 8 9 10 1:00 PM Certified Medical Office Manager (CMOM) ® - Live Webinar Training +1 more 11 12 13 14 15 16 17 1:00 PM Certified Medical Office Manager (CMOM) ® - Live Webinar Training +1 more 18 19 20 21 22 23 24 1:00 PM Certified Medical Office Manager (CMOM) ® - Live Webinar Training +1 more 25 Day (1/2) MGMA Focus | Financial Conference 2024 +1 more 26 Day (2/2) MGMA Focus | Financial Conference 2024 +1 more 27 28 29 30 1 12:00 PM Monthly Office Hour Q & A With Medical Revenue Cycle Specialists +1 more 2 3 4 5 6 7 8 9 10 9:00 AM MRCS Presenting at Hendrick Health +1 more 11 Event Recaps Recap of the "Moving from Curiosity to Confidence - A Career in Healthcare Leadership" Seminar at Johns Hopkins Bloomberg School of Public Health MRCS Joins Zane Networks at Event Hosted by District Healthcare Services Highlights from PHIT4DC 2024 2nd Annual Medical Advisory Group Conference - February 2024 Kem Tolliver leads a Black Leaders in Healthcare group at MGMA's 2023 Leaders Conference 2023 MGMA Fall Financial Conference Recap MRCS Highlights from the 2023 USVI Digital Health Summit Kem Tolliver Presents at the U.S. Virgin Islands Digital Health Summit 2023

Overview Blog Podcast Books Our Blog View articles surrounding revenue cycle, telehealth, leadership, and more within the healthcare industry! Apr 4 Leveraging Credible Resources Infographic Apr 4 Artificial Intelligence (AI's) Impact on Healthcare Operations Infographic Apr 4 Fast Healthcare Inoperability Resources (FHIR) Infographic Apr 4 Medical Practices Success Strategies for 2024 Infographic Sep 19, 2023 Unpacking the AHEAD Model: How CMS Aims to Revolutionize State Healthcare Systems As healthcare systems across the country grapple with an array of challenges—from rising costs to health disparities—the Centers for... Sep 19, 2023 Healthcare Contract Negotiations Amid Economic Turmoil: Prisma Health and UnitedHealthcare In an era defined by rising inflation, market instability, and tight budgets, the healthcare industry is experiencing heightened tension... Sep 19, 2023 The No Surprises Act Faces Another Legal Hurdle: Why Arbitration and QPAs Are Controversial Surprise medical billing has been a long-standing issue troubling American healthcare consumers. The No Surprises Act, enacted in 2020,... Sep 19, 2023 Securing the Future: The DIGIHEALS Initiative's Role in Healthcare Cybersecurity As healthcare systems increasingly rely on digital platforms and electronic health records (EHRs), the risk of cyberattacks becomes more... Sep 13, 2023 The Return of Mask Mandates: A Controversial Measure in the New Era of COVID-19 Management As the United States grapples with the ongoing threat of COVID-19, a handful of institutions across the country are reinstating mask... Sep 13, 2023 Navigating the Maze of Prior Authorization Requests: Best Practices for Medical Providers In the healthcare sector, Prior Authorization Requests (PARs) often serve as a gatekeeping mechanism, ensuring that treatments are... Sep 13, 2023 Revolutionizing Revenue Cycle Management: Balancing Tech Complexity and AI's Promise The healthcare industry is in a constant state of evolution, with new technologies and methodologies shaping how services are delivered.... Sep 13, 2023 The Complex Path to AI Adoption in Healthcare: Benefits, Barriers, and Policy Implications The rise of artificial intelligence (AI) in healthcare has long been lauded for its potential to alleviate challenges like staffing... Sep 13, 2023 How the CPT 2024 Code Set Enhances Inclusivity and Reflects Medical Innovation Healthcare systems around the world face numerous challenges, one of which is ensuring that they are accessible to everyone, regardless... Sep 13, 2023 Medicare’s 2024 Proposed Payment Rules: What Physicians and Hospitals Need to Know The Centers for Medicare & Medicaid Services (CMS) has recently unveiled a number of proposed changes to its payment rules for 2024. As... Sep 13, 2023 Telehealth in 2024: Understanding the CMS Proposed Physician Fee Schedule and Its Impact The Centers for Medicare & Medicaid Services (CMS) has released its proposed Physician Fee Schedule for 2024, prompting a significant... Sep 13, 2023 The Imperative of Proactive Cyber Exposure Management: A Comprehensive Guide In an age where cybersecurity threats are not just a technology problem but a critical business issue, proactive exposure management is... Aug 21, 2023 Addressing the Escalating Issue of Workplace Violence in Healthcare The healthcare sector, once seen as a haven of care and compassion, is facing an alarming rise in workplace violence. The safety and... Aug 21, 2023 Embracing the Changing Workforce Landscape: Addressing the Aging Population in the Workplace In recent years, advanced economies have been undergoing a significant demographic shift that has garnered widespread attention. This... Aug 21, 2023 What to Know About the Proposed Changes to the FTC's Health Breach Notification Rule In a rapidly evolving digital landscape, the protection of personal health information has become a critical concern. In response to the... Aug 11, 2023 Navigating the New Landscape of Form I-9 and Remote Verification: What Employers Need to Know In the realm of workforce management, compliance with immigration regulations stands as a critical responsibility for employers across... Aug 11, 2023 Navigating Payer-Provider Dynamics: Howard Memorial Hospital's Complaint Against United Healthcare In the intricate landscape of healthcare, the delicate dance between payers and providers plays a pivotal role in ensuring quality care... Aug 11, 2023 Protecting Patient Privacy: Insights from the HCA Healthcare Data Breach In an increasingly interconnected world, where digital solutions promise convenience and improved healthcare experiences, safeguarding... Aug 1, 2023 Breaking Barriers: CMS Unveils Game-Changing Proposals to Elevate Health Equity and Patient Access The Centers for Medicare & Medicaid Services (CMS) has proposed new policies under the calendar year (CY) 2024 Medicare Physician Fee... Jun 9, 2023 Bridging the Gap: The Importance of Closing Skill Gaps in Healthcare In the ever-evolving field of healthcare, ensuring that employees possess the necessary skills and competencies is crucial for success.... Mar 16, 2023 The Importance of Medical Revenue Cycle Management: Maximizing Revenue and Improving Patient Care Medical Revenue Cycle Management (RCM) is the process of managing the financial aspects of healthcare delivery. It encompasses all... Jan 31, 2023 U.S. To End COVID-19 Emergency Declarations on May 11 President Joe Biden's administration on Monday said it will end COVID-19 emergency declarations on May 11, nearly three years after the... Dec 28, 2022 Kem Tolliver Ranks in the Top 10 Most Read Articles of 2022 on OPM (Oncology Practice Management) As healthcare leaders, we are in a constant state of change. Many of us wear multiple hats and rely heavily on our abilities to lead in... Nov 30, 2022 The Cures Act Information Blocking Rule: Impact on Data Access, Interoperability, and Security "The 21st Century Cures Act (Cures Act) was signed into law by President Barack Obama on December 13, 2016.1 The overarching goal of this... Oct 18, 2022 How to Practice Good Financial Hygiene for Revenue Cycle, Patient Success eBook Hospitals lost a whopping $323 billion during the first year of the COVID-19 pandemic, according to estimates from the American Hospital... Sep 20, 2022 Yes, You Have What It Takes To Lead Your Practice And Your Profession If you’ve been in any healthcare role for more than two years, you’ve seen quite a bit of change. And guess what, it’s not over. We are... Jul 25, 2022 MRCS Weekly Recap 25 (7.18.2022 - 7.24.2022) 1. Amazon Health? Amazon is purchasing One Medical for $3.9 billion in an all-cash deal. This adds a network of brick-and-mortar... Jul 18, 2022 MRCS Weekly Recap 24 (7.11.2022 - 7.17.2022) 1. ‘Super Variant’ The Biden administration is extending the public health emergency from the COVID-19 pandemic. The most recent... Jul 11, 2022 MRCS Weekly Recap 23 (7.4.2022 - 7.10.2022) 1. COVID A new study of Italian healthcare workers shows that 2 or 3 doses of the vaccine (including booster shots) may cut the... Jul 4, 2022 MRCS Weekly Recap 22 (6.27.2022 - 7.3.2022) 1. COVID Pfizer and BioNTech are starting to plan clinical trials on universal covid vaccine booster shots. These have been studied... Jun 27, 2022 MRCS Weekly Recap 21 (6.19.2022 - 6.25.2022) 1. COVID Treatment tends to center around wealthier areas. A big reason for this is the more affluent areas being less crowded,... Jun 20, 2022 MRCS Weekly Recap 20 (6.12.2022 - 6.18.2022) 1. COVID An FDA panel unanimously voted to recommend the authorization of the Moderna vaccine for children aged 6-17 years old. The... Jun 13, 2022 MRCS Weekly Recap 19 (6.5.2022 - 6.11.2022) 1. COVID Hold on to your seatbelts, and grab your life jacket, because another wave of covid is coming our way. This summer covid... Jun 6, 2022 MRCS Weekly Recap 18 (5.29.2022 - 6.4.2022) 1. COVID The US is still suffering from coronavirus. While the number of hospitalizations (Over 2 weeks) has increased 16% to... May 30, 2022 MRCS Weekly Recap 17 (5.22.2022 - 5.28.2022) 1. COVID A new report from the CDC found that over a third of adults recovering from covid have had problems lasting a month to a... May 23, 2022 MRCS Weekly Recap 16 (5.15.2022 - 5.21.2022) 1. COVID As of May 16, the US has officially reached 1 million deaths from covid-19. May 15 experienced the highest new covid cases... May 16, 2022 MRCS Weekly Recap 15 (5.8.2022 - 5.14.2022) 1. COVID Many people thought we would be getting a break from the covid pandemic. Then Omicron emerged, and cases continued to rise.... May 9, 2022 MRCS Weekly Recap 14 (5.1.2022 - 5.7.2022) 1. COVID Covid is becoming more like the flu but still remains a long way from being ordinary. While it is becoming more... May 2, 2022 MRCS Weekly Recap 13 (4.24.2022 - 4.30.2022) 1. COVID The US is looking to recommend annual covid-19 vaccine boosters, similar to the flu shot, despite no evidence proving this... Apr 25, 2022 MRCS Weekly Recap 12 (4.17.2022 - 4.23.2022) 1. COVID The WHO urges nonvaccinated individuals who are the most at-risk group to get Paxlovid pills for mild and moderate Covid... Apr 18, 2022 MRCS Weekly Recap 11 (4.10.2022 - 4.16.2022) 1. COVID Pfizer is seeking a COVID booster for healthy 5–11-year olds. The CDC and other US health authorities have urged everyone... Apr 11, 2022 MRCS Weekly Recap 10 (4.3.2022 - 4.9.2022) 1. COVID A new study found that Covid vaccination early in pregnancy is not linked to congenital problems. JAMA Pediatrics analyzed... Apr 4, 2022 MRCS Weekly Recap 9 (3.27.2022 - 4.2.2022) 1. COVID The US has approved a second covid booster shot for people 50 and older. Israel health officials have shown that second... Mar 28, 2022 MRCS Weekly Recap 8 (3.20.2022 - 3.26.2022) 1. COVID The White House is running out of funding for its pandemic response. As a result, it has stopped paying providers for... Mar 21, 2022 MRCS Weekly Recap 7 (3.13.2022 - 3.19.2022) 1. Staffing Shortages Medical errors and device malfunctions have historically topped the list of safety concerns from the ECRI.... Mar 14, 2022 MRCS Weekly Recap 6 (3.6.2022 - 3.12.2022) 1. COVID New COVID cases are decreasing! On February 1, we saw 296,000 new cases and 440,000 total cases over a 7-day average in the... ​Transform Your Practice. Contact Us Today.

Overview Blog Podcast Books Kem Tolliver & Taya Gordon's Books Learn about Kem Tolliver and Taya Gordon's books, "Revenue Cycle Management: Don't Get Lost in the Financial Maze" and "Advanced Strategy for Medical Practice Leaders, Financial Management Edition." Advanced Strategy for Medical Practice Leaders, Financial Management Edition "Advanced Strategy for Medical Practice Leaders: Financial Management Edition " is a helpful book that teaches you how to manage and improve the financial side of running a medical practice. Written by experts Kem Tolliver and Shawntea "Taya" Gordon, it's full of practical advice for healthcare professionals and business managers. It covers important topics like saving money, making more revenue, and following the rules. The book recognizes that every medical group is different, so it's a bit like giving you templates to work with rather than a one-size-fits-all solution. If you want to do better financially in your medical practice, this book is a great resource! Purchase Here Revenue Cycle Management: Don't Get Lost in the Financial Maze How does the revenue cycle of medical practice work? It is easy to get lost in all the phases of revenue management, so how does a practice keep it all straight? Proven solutions to optimize the revenue cycle are the key, and this primer is a business-critical resource to deliver just that. Whether new to managing the revenue cycle or a seasoned professional, the concepts covered in these pages are critical to your success. View Buying Choices ​View Buying Choices ​Transform Your Practice. Contact Us Today.

< Back Vijay Patel Sr. Credentialing Advisor Vijay Patel, an MBA graduate in Finance and HR, Vijay an expert in provider credentialing and contract negotiation management with payers. Also, have a deep knowledge of Complete RCM, transition management, and Robotic process automation in US healthcare; he is PMP, CRCS, and Six Sigma black certified. He has worked with organizations like Cerner healthcare, ECW, and health fusion, to name a few, in his 16+ years of experience.

< Back Tiera Buchanan, CPC, CPPM Sr. Coding and Compliance Consultant Tiera Buchanan received her BS in Accounting from the University of Maryland. Tiera is a Certified Physician Practice Manager (CPPM), Certified Professional Coder (CPC), and a Certified Patient Account Technician (CPAT). At MRCS, Tiera serves as a senior consultant performing third part chart audits and coding reviews. Tiera provides revenue cycle management support, technology optimization, and risk management services for our clients. Ms. Buchanan also has experience providing training and education to our clients. Areas of Expertise: Payer Contract Services Coding & Risk Management Technology Optimization