Kem Tolliver is President and CEO of Medical Revenue Cycle Specialists. She is a nationally recognized revenue cycle and practice management expert with more than 25 years of leadership experience across primary care, behavioral health, and multi-specialty organizations. Kem is an MGMA-published author, educator, and frequent speaker on medical practice operations, compliance, and financial strategy. The CMS 2026 Final Rule presents a familiar challenge for medical practice leaders:...

Many healthcare organizations are still managing their revenue cycle by reacting to problems as they arise. A denial spikes. Payments slow down. A payer issue surfaces. Teams jump in to fix it. But without a structured plan, those same issues continue to repeat. In a recent feature with Physicians Practice , MRCS CEO Kem Tolliver, BS, FACMPE, CPC, CMOM highlights a critical shift organizations need to make — moving from reactive workflows to a strategic revenue cycle work plan. The Problem...

Please join us in welcoming Sasha Chavez, MS , as MRCS’s Community Health & Equity Program Specialist! Currently a doctoral student in Kinesiology at the University of Maryland, Sasha brings strong experience in exercise physiology, community engagement, and qualitative research focused on health equity and access. Her work centers on understanding the social and environmental factors that shape health outcomes, with a particular focus on children’s activity, wellness, and community-centered...