Breakout Session 101: Revenue Cycle Oversight Through Analysis and Workflow Mapping

Breakout Session 101 - Revenue Cycle Oversight Through Analysis and Workflow Mapping

Presented by Kem Tolliver, FACMPE, CPC, CMOM

Effective revenue cycle oversight requires more than periodic audits; it demands continuous analysis, cross-functional collaboration, and an in-depth understanding of how workflows interact with technology and staff roles. This session explores how to identify vulnerabilities and inefficiencies within the revenue cycle that compromise compliance, financial performance, and operational sustainability. Participants will engage in real-world scenarios and guided mapping exercises to uncover workflow gaps, align processes with best practices, and enhance communication across departments. This session will equip participants with practical tools to strengthen revenue cycle oversight and drive measurable improvements.

Learning Objectives:

1. Identify common gaps and vulnerabilities within the revenue cycle that impact financial and operational performance.