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Wed, Mar 13

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Online Webinar

MGMA Summit 2024: Performing Skill Gap Assessment for Leaders and Employees

This session will teach attendees to identify skill gaps among employees, leaders, and themselves, solve them, and approach the conversation with empowerment and positivity. 

MGMA Summit 2024: Performing Skill Gap Assessment for Leaders and Employees
MGMA Summit 2024: Performing Skill Gap Assessment for Leaders and Employees

Time & Location

Mar 13, 2024, 2:15 PM – 3:05 PM

Online Webinar

About the event

Wednesday, March 13, 2024

2:15 PM – 3:05 PM

G1: Performing Skill Gap Assessment for Leaders and Employees

Kem Tolliver, FACMPE, CPC, CMOM (she/her/hers) – President & CEO, Medical Revenue Cycle Specialists

Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers) – Chief Revenue Cycle Officer, H4 Technology, LLC

A lack of skills in essential areas can easily derail leaders' and employees' success. So many healthcare leaders have significant experience in on-the-job training. Still, they have gaps between their life experiences and the comprehensive knowledge required to perform the role to which they are assigned. This session will teach attendees to identify skill gaps among employees, leaders, and themselves, solve them, and approach the conversation with empowerment and positivity.

Learning Objectives:

  1. Discover how to perform skill gap assessments
  2. Outline strategies to approach professional development positively
  3. Use assessment templates and best practice guidelines for immediate implementation and skill gap program development

Learn more & register here: https://www.mgma.com/digital-events/2024-mgma-summit/overview

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