How to Perform Skill Gap Assessments

A skill gap is the space between the experience and knowledge that an employee has and what they need to know in order to be proficient in their job. Despite the negative connotation, this is a positive process for the employer and the employee to understand one another and connect the dots. A successful gap closure means everyone wins!

A skill gap assessment does more than reveal areas of weakness. It is a process of documenting where a team member is a strong contributor and where an investment in skill training can increase performance and knowledge. Regardless of which positions your staff has previously held or how long they have been working in the practice, it is beneficial to perform skills gap assessments to ensure a comprehensive understanding of their roles and responsibilities, as well as the impact of their actions.

Highlights:

• Learn about the types of performance assessments
• Remove negative connotations to gain trust and team buy-in
• Involve the whole team in the process of continuous improvement
• Review and measure results, then document improvements

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